Frequently Asked Questions
Everything you need to know about our premium machined accessories.
What materials do you use for your products?
We specialize in high-quality metals including Titanium, Copper, Bronze, and Zirconium. Each piece is precision-machined in our workshop to ensure a lifetime of durability and a unique tactile feel.
How long does shipping take?
Standard domestic orders typically ship within 2-3 business days. Once shipped, delivery usually takes 3-5 business days depending on your location. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return policy for items in original, unused condition. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Do you offer a warranty on your items?
Yes, we take pride in our craftsmanship. We offer a lifetime guarantee against manufacturing defects. If your item fails due to a production error, we will repair or replace it at no cost.
How do I care for my Copper or Bronze items?
Copper and Bronze will naturally develop a patina over time due to oxidation. You can let it age for a unique vintage look or restore the original shine using a mild metal polish and a soft cloth.
Can I cancel or modify my order?
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please email us within 1 hour of placement and we will do our best to accommodate your request.